Effective date: 23 June 2025
Who we are
Our website address is: https://cwuset.uk.
This website is operated by a branch of the Communication Workers Union (CWU) to inform and support our members.
What personal data we collect and why
We only collect personal information that visitors voluntarily provide through the Contact Us page. This may include:
– Your name
– Email address
– Phone number (if provided)
– The content of your message
This information is used solely for the purpose of responding to your enquiry or issue raised. We do not use this information for marketing or profiling.
Legal basis for processing
We process your personal data under the legitimate interest basis defined in the UK General Data Protection Regulation (UK GDPR). This means we process your information to enable us to communicate with you and assist with union-related matters.
Contact forms
Messages submitted via the Contact Us form are sent directly to authorised union branch officers by email. This information is not stored on the website or in any public-facing database. It is only used to respond to your enquiry and will not be shared with any third parties.
Cookies
We use essential cookies required for the basic functioning of the website. These do not store personal data.
We do not use marketing, tracking, or analytics cookies.
Embedded content from other websites
Pages on this site may include embedded content (e.g. YouTube videos, PDFs, or social media feeds). Embedded content behaves in the same way as if you had visited the external website directly.
These websites may collect data about you, use cookies, or track your interaction if you are logged in to those services. We do not control this and recommend reviewing their privacy policies.
Data security
Our website is hosted in a secure environment, and we take reasonable steps to protect your data against unauthorised access, loss, or misuse. However, no internet-based service is entirely secure, so we recommend not submitting highly sensitive information through the contact form.
How long we retain your data
Contact form submissions may be kept in our secure email system for as long as necessary to resolve your enquiry. We do not retain your data on the website or use it for any other purpose.
Your rights
Under UK GDPR, you have the right to:
– Request a copy of any personal data we hold about you
– Request correction or deletion of your personal data
– Object to the processing of your data in some circumstances
To exercise these rights, please contact us through the Contact Us page at https://cwuset.uk/contact/
Where your data is sent
Messages submitted through the contact form are emailed to our internal branch email address. Basic spam filtering may apply to protect against unwanted or malicious submissions.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legislation or how we handle personal data. The latest version will always be available on this page.