WebMaster

The CWU has written to Capita regarding their failure to consult on redundancies whilst they seek to put undue pressure on poor performers to leave. Members with health conditions are reporting they feel threatened and vulnerable. The CWU has grave concerns over the way Capita is behaving and have demanded an urgent meeting with the global outsourcing company.

This week is a crucial episode of CWU Live as we discuss Santander’s plan to outsource fraud management to Concentrix UK – a move that threatens jobs, service standards, and union recognition. Andy Mercer (Telecoms and Financial Services Chair/National Vice President) and Tracey Griffiths (Bootle Financial Services Branch Secretary) break down what this means for members and how we’re fighting back.